Please note: Our name changed from Nicor Solutions, L.L.C. to Illinois Energy Solutions, USA, LLC on November 1, 2017.
SouthStar Energy Services, the parent company to Illinois Energy SolutionsSM and Illinois EnergySM, has provided economical and reliable natural gas service to consumers for over 15 years. We offer customers transportation and supply services, a variety of pricing and contract options, and a number of value-added offerings.
Headquartered in Atlanta, SouthStar serves over half a million residential, small business, large commercial and industrial customers in multiple states. Depending on your location, you may know us by one of our trade names: Georgia Natural Gas®, Florida Natural Gas®, Ohio Natural GasSM, New York Natural GasSM, New Jersey Natural Gas®, Maryland EnergySM and Grand Rapids Energy®.
We operate a service network encompassing approximately 20 interstate natural gas pipelines and successfully manage more than 8 million customer interactions each year. By providing transportation and supply service 24-hours-a-day, 7-days-a-week, we help ensure dependable natural gas delivery year-round.
SouthStar has built on the expertise of its parent company, Southern Company GasTM. A history of solid financial performance and stability, as well as sophisticated in-house financial trading and risk management, has placed SouthStar in a position of leadership.
Delivering World-Class Customer Service
We understand that a new energy billing plan can lead to questions. No worries. Our highly trained customer service representatives are experienced in the energy industry, and available to deliver the reliable, outstanding customer service you expect from an industry leader.
Illinois Energy Solutions is recognized by the Better Business Bureau as a trustworthy Accredited Business.